Software Support Staff
Reference JO-237-2023
Your responsibilities:
Provide telephone and chat support to our customers.
Processing support tickets
Collaboration with our ambitious and dynamic team
Your profile:
Technical understanding and knowledge of software
Good knowledge of Excel
Professional experience in support or customer service
Service-oriented and business-oriented thinking
Punctuality, reliability and high organisational skills
Enthusiastic and motivating charisma
Team player who likes to take on responsibility
Basic computer skills
Good written and spoken German
Knowledge of English, other languages an advantage
Willingness and ability to learn new software quickly
Completed vocational training or further training in the relevant field
